She is passionately committed to helping organizations build long-term, profitable relationships with their customers, their leaders and their employees through keynote presentations, executive coaching, leadership training and strategic design.

Is an internationally recognized speaker, writer, executive coach and consultant in the fields of customer service, customer loyalty, employee engagement and leadership.

Is sought after by companies large and small for her humorous, provocative and compelling insights on the current business to tens of thousands of leaders each year.

Is the #1 speaker at the largest gathering of Women Executives in California—the Professional BusinessWomen's Conference in San Francisco—for three years running.

Brings her talents as a facilitator and panel discussion leader to hundreds of organizations to help them create highly productive, motivational and bottom line focused meetings for their employees and leaders.

Has worked with a broad spectrum of clients around the world such as Eli Lilly, Google, PriceWaterhouseCoopers, Deer Valley Resort, The Mayo Clinic, State Farm Insurance and the Apollo Group to create the organizations and leaders they need for success.

Is a Co-Founder of the Women's Success Forum putting her talents to use not only for her clients, but for over 9,000 leaders around the country with this nationally recognized and highly effective corporate leadership conference.

Is known for the witty, motivational and fully customized delivery, which allows every audience to build their knowledge base while building their enthusiasm for productive change, life-long learning and exceptional customer service.

Has appeared in articles in PINK Magazine, the NSAA Journal, Customer Service Cultures and the books The Transparency Edge by Barbara and Elizabeth Pagano of Executive Pathways, and The Naked Truth: A Manifesto for Working Women by internationally renowned author Margaret Heffernen.